Skip to main content

What's the difference between Spoke Dispatch and Spoke Route Planner?

Choose the right product for your individual or business needs

Chloe Ammonds-Nutt avatar
Written by Chloe Ammonds-Nutt
Updated over 2 months ago

Spoke has created two products that enhance last-mile delivery.

Spoke Dispatch

Spoke Dispatch provides a website dashboard for dispatchers and a mobile app for drivers, available on Android or iOS.

Spoke Dispatch is suitable for larger delivery teams.

  • The dashboard enables dispatchers to plan, track, and manage routes in real-time

  • The driver app syncs with the dispatcher dashboard for live updates

  • Scaling delivery operations in line with business needs is simple

  • Delivery costs are reduced, and end-to-end efficiency improved

Click here for more info and Spoke Dispatch pricing.

Spoke Route Planner

Spoke Route Planner is a mobile app available on Android or iOS.

The Spoke Route Planner app is suitable for individual delivery drivers who are looking for the easiest and most efficient mobile app to help them:

  • Find addresses and the fastest delivery route

  • Create unlimited routes and stops

  • Save time and money

  • Pay monthly and cancel at any time

Click here for more info and Spoke Route Planner pricing.

How drivers can switch between their Team and Personal profiles

The driver app is available for drivers using Spoke Route Planner and Spoke Dispatch.

Drivers can switch between their Personal or Teams profile within the Spoke Route Planner app.

This allows them to change driving modes:

  • They can select their Personal profile to use their Spoke Route Planner account.
    Add stops, create routes, and carry out their deliveries as an individual delivery driver.

  • They can select their Teams profile to use the Spoke Dispatch account they've been added to. Create and receive routes, capture proof of delivery, and carry out deliveries for the team they have been invited to join.

How to switch between profiles in the driver app:

  • Open the Spoke Route Planner app

  • Click the 3x horizontal line menu in the top left corner of the app

  • Click on the profile icon to switch between Personal and Team profiles

  • Selecting a profile lets you automatically use the driver app in that mode

Important: It is not possible for drivers to switch between profiles in the Spoke Dispatch driver app.

Got a question?

Start a live chat, or email [email protected]


​

Did this answer your question?