Dispatchers can quickly and easily search all account history for specific information.
To search your account click > Search in the left side bar or press
Son your keyboardRefine your search by selecting a depot or time period
Type your search query into the search bar
You can search using any information related to a stop, such as an address, recipient details, phone number, and more
The easiest way to find a specific stop is to search for it using its unique tracking token. These can be found at the end of every stop's tracking link after the forward slash and look like this example below.
https://track.spoke.com/efzqwLliTdZYCw
Copy and paste the tracking token (eg efzqwLliTdZYCw) into the Search box.
If you cannot find what you are looking for in the search results, try adding more information to your query and trying again
When you find the stop you are looking for, click on it
You will then be taken to that stop and route containing all available data
Read next...
Click here to learn how to export delivery analytics.
Got a question?
Contact your account manager, start a live chat, or email [email protected]